Privacy Policy

Who we are

This website is operated by Masinga Technologies (Pty) Ltd (registration number 2026/354408/07), part of the Masinga Group. For purposes of the Protection of Personal Information Act 4 of 2013 ("POPIA"), Masinga Technologies (Pty) Ltd is the responsible party for personal information processed through this website.

Questions about this policy or your personal information can be directed to our Information Officer at info@masingatech.co.za or by calling +27 12 004 8062.

Last updated: 5 October 2026. If we update this policy, the newest version will always be on this page with the updated date.

What we collect

Only what you choose to give us

When you contact us

Your name, email address, phone number and the content of your message - so we can reply and help you.

When you use our services

Only the information needed to quote, deliver and support the services you asked for.

What we never collect

This website uses no tracking cookies, no analytics scripts and no third-party trackers. If we ever add tracking, a cookie notice will appear and this policy will be updated first.

How we use your information

We use your personal information only to:

Respond to your enquiries and provide quotes
Deliver and support the services you have asked for
Meet legal, tax or contractual obligations

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

When we may share it

Only with service providers who help us operate (for example hosting or communications providers), only as far as needed for that purpose, or where the law requires it. We expect those providers to protect your information in line with POPIA.

How long we keep it

Only as long as needed for the purposes above, or as required by law. After that it is deleted or de-identified.

How we protect it

We apply reasonable technical and organisational measures to protect personal information against loss, unauthorised access or misuse.

Your rights

What you can ask us for

See your information

You can ask us what personal information we hold about you.

Fix or delete it

You can ask us to correct inaccurate information, or delete information we no longer need.

Say no

You can object to how we process your information, and withdraw consent where processing is based on it.

Complain

You can complain to the Information Regulator of South Africa. Of course, we would rather fix the problem first - email info@masingatech.co.za and we will do our best.